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- Will I receive a confirmation email once I place my order?
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Yes, you will receive a confirmation email once your art order is placed.
- How much time should I allow for the completion and delivery of my order?
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You will receive a confirmation email once your art order is placed. Each art piece is custom made. Please allow 4 to 6 weeks for production and delivery of your order. Once your art ships, you will receive a confirmation email to track the delivery
. - How do I set up an account?
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Two ways:
- As part of your checkout process, you are given the option to CONTINUE AS A GUEST or REGISTER.
- Click on the LOGIN button at the top of the page. Here you can CREATE A NEW ACCOUNT.
Creating an account allows faster checkout, saving multiple shipping addresses, viewing/ tracking orders and more.
- Do I have to create an account to place an order?
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No, you do not have to create an account to place an order. However, we highly recommend it. Creating an account allows faster checkout, saving multiple shipping addresses, viewing/ tracking orders and more.
- What should I do if I encounter a problem while submitting my order?
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You will receive a confirmation email once your order is placed. If you did not receive a confirmation email or are unsure your order was properly submitted, please contact us at art@huntergorham.com and we will be happy to assist you.
- I have a question about my order?
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Please log into My Account for details or contact us at art@huntergorham.com with any additional questions.
- What payment options are accepted by huntergorham.com?
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We accept Visa, Master Card, American Express, and Discover.
- Is ordering online safe?
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With huntergorham.com, ordering online is safe. We use the latest security technology, which includes data encryption, server authentication, and message integrity.
- Is my personal information secure?
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We are committed to protecting your privacy. Under no circumstances do we rent, trade or share personal information without your consent. Personal information is used for internal purposes such as processing and keeping you informed of your order. For more information, please see our Privacy Policy.
- I forgot my password?
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Click on the LOGIN button at the top of the page. Select FORGOT MY PASSWORD, and enter your email address. You will receive an email with a link to reset your password.